Privacy Policy

• Parent account details (such as email and login information).
• Subscription and billing information (processed by payment providers).
• Child profile details (name, age, grade, city, learning profile).
• Chat content and learning history.
• Optional voice input/transcripts (if voice features are used).
• Parent notes and preferences.
• Technical and log data (device, errors, access times, and related telemetry).

• To operate and maintain the service.
• To personalise learning support.
• For safety, abuse prevention, and risk response.
• For customer support and troubleshooting.
• For subscription, billing, and account management.
• For legal and regulatory compliance.
• To improve product quality and reliability.

We use trusted processors including Supabase, Anthropic, OpenAI, Stripe, and Vercel. Depending on service operations, these providers may process data outside Australia.

We keep information only for as long as reasonably needed for service delivery, safety, legal obligations, and account purposes. You can request account or child-data deletion.

Parents may request access, correction, update, or deletion of family-related data. Please contact support for help.

Child information should be provided by a parent or guardian. Please avoid sharing unnecessary sensitive details, such as full address, school name, direct contact details, passwords, or detailed health data.

We take reasonable steps to protect information, but no system can be guaranteed perfectly secure.

We may update this policy from time to time. If changes are material, we will provide notice in-app or by other appropriate means.

For privacy-related questions, contact: ecrosslink@gmail.com